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 LDC Voice & Data Recorder

LDC Dispo 

LDC Archive Server 

The LDC Voice & Data Recorder is a powerful system for recording your entire voice and data traffic on basic and primary rate lines. efficient recording system that can be tailored precisely to your requirements.
The scaleable and modular hardware and software architecture in combination with Linux as operating system on the platform allows us to provide a modern, The LDC system can be used for the trunk- line-based recording (in front of the PBX) as well as PBX-based recording compatible with most existing PBX systems.
LDC - What will it do for me?
  • Playback with digital audio recorder
  • Discreet listening
  • Online monitor
  • E-mail integration
  • Multiple basic and primary rate
    lines at the same time
  • Remote access via LAN/WAN/VPN
  • No hardware required on workstations
  • No modification or additions to PBX
  • Possible combination with IVR, ACD
    or CTI software modules
  • Open system architecture,
    for integration of PBX interfaces, e.g.
  • Flexible data storage management
  • Standard databases
    (MSDE, Microsoft® SQL Server)
Static and Dynamic Search Criteria - How do I find what I am looking for?
  • Transferred numbers / DDIs
  • Call direction
  • Teleservice
  • Logger ID or channel ID
  • Project code
  • Notice
  • Static search - Date and time from - to
  • Dynamic search - All calls of the most recent minutes, hours or days.
Recordings and Detailed List of Calls - What is displayed?
  • Date and time of the call
  • Logger ID
  • Call duration
  • Name of the internal number
    or of the DDI
  • Name of the external number
  • Calling party number
  • Called party number
  • Call volume, type and format
  • Project ID
  • Tele-service
Triggering - What do I want recording?
  • Permanent recording of all voice activities
  • Date and time based
  • Each n-th call (n = preset value)
  • Calls longer than n minutes
  • Calls shorter than n minutes
  • All lines or selected lines only
  • Selected extensions of a line
  • Selected external numbers
  • Outgoing calls
  • Incoming calls
  • Selected tele-services
Rights & User profiles - Who is authorized to do what?
1. Function Rights
The user profile defines whether a user
can view a function or not.

This feature also specifies whether the user may change entries or not (new, change, delete).
  • Online monitor
  • Phone book
  • Internal number plan
  • Number range plan
  • User profiles
  • User
  • Trigger
Other functions, including playback, export as e-mail, as a file, as a fax or as a protocol and discreet listening, are set here as well.

2. Number Rights
The user settings define the user profile and number-dependent access to recordings.
  • Access to DDIs or MSNs
Session Protocol - How to keep track.
This LDC function is unique, since it documents each step taken by any
of the users. It allows the user(s) with
the highest level of authorization to see
whether, when and what user made changes, exported data or performed other tasks.
© 2003-2009 onsoft technologies GmbH & Co. KG, Inc. All rights reserved.