Customized and Compliant Recording Solutions
Enhance your call center’s operations with secure, compliant insights from recordings tailored to meet your unique needs.
Call Recording
Capture 100% of calls comprehensively using call recording solution tailored to meet your corporate requirements, whether standard or customized.
Screen Recording
Capture all agent screen interactions continuously or as needed, ensuring a complete record of the conversation.
Quality Management
Establish a robust quality management system by thoroughly monitoring and assessing recorded customer-agent interactions.
Speech Analytics and AI
Automatically analyze customer-agent interactions to reveal actionable insights into customer experience, agent performance and call center operations.
Agent Performance Evaluation
Optimize agent performance with customizable evaluation forms tailored to your call center's needs, allowing detailed assessment and improvement.
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97%
satisfaction rate
20+
years of experience
750+
successful deployments
25
countries
Why you can trust us
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Unlock the Full Power of Your Call Center
Turn recorded interactions into data that boosts call center efficiency and performance.